Hear from Peter Lorant, COO at Zendesk, speaking with Europe’s largest health and wellness retailer, Holland & Barrett, Head of Customer Experience, Charmaine Vallance-Poole, as they discuss how they have been tackling the most critical CX challenges they’ve faced. You’ll also hear insights on how they greatly improved their omnichannel communications by leveraging the Zendesk platform.
Chief Operating Officer, EMEA, Zendesk
Head of UK and International Customer Experience, Holland & Barrett International
Founder, Route 101
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