The digital customer gives us orders upfront, a unique profile, buying habits and preferences. We also have the all-important accurate predictive analytics and real time inventory visibility, which are game changing to the retail business model, and will play a massive role in eliminating two killers: out of stock and overstock. If retailers get this right, the opportunities are endless, and the crown jewels – a better understanding of our customers – are in our reach. Now’s the time to revolutionise your operating model and provide real, lasting impact. Join this pow-wow session to find out how you can use the information from your digital customer to trade swiftly, predictably & profitably.
Retail Industry Advisor Director, Salesforce
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