Unlocking tomorrow’s customer experience with emerging technologies and unique insights

Watch now

Unlocking tomorrow’s customer experience with emerging technologies and unique insights

Time: ON DEMAND: IDEAS FACTORY

Lockdown has changed much of how we live and shop but one thing that has remained the same is the importance of conversation and data. Alan will discuss the top future business models and emerging technologies that are shaping the future of customer service and experience, and will finish by explaining why dialogue with your customers, and data, will continue to be the keys to unlocking exceptional customer experience.

Alan Linter

Alan Linter

Innovation and Data Science Director, Capita

Capita

Visit Speaker Profiles: